RBS IT: A Leading Managed Service Provider in Wichita, KS
Providing technology support that is personal, responsive, and built around your business
Our story
RBS IT was established to give businesses a better kind of IT partnership. For more than 10 years, we have provided end-to-end managed IT services for organizations throughout the Wichita area, backed by decades of combined experience across our team.
As a managed service provider in Wichita, we bring the technical depth businesses need without losing the personal service they expect from a locally owned company. Our team can provide support for everyday technology issues, complex infrastructure projects, cybersecurity needs, compliance requirements, cloud environments, and long-term IT planning.
We don’t believe in cookie-cutter solutions. Every business has different systems, goals, budgets, and operational pressures, so we take time to understand what each client actually needs before recommending a path forward. Whether your organization is growing, struggling with recurring IT issues, or planning its next stage of technology investment, RBS IT is here to make complex challenges easier to solve.
Our mission
Our vision
To be the MSP Wichita businesses turn to for all things related to IT. We aim to help all organizations make smarter technology decisions, reduce risks, and build IT environments that support long-term growth.
Our values
- IT built around your business: We shape recommendations around each client’s operations, goals, and budget instead of forcing every organization into the same package.
- Proactive support: We look ahead for risks, performance issues, and improvement opportunities so clients can avoid preventable disruptions.
- Fast, human response: Clients deserve answers from real people who understand their environment, not slow handoffs or confusing support loops.
- Relationship-driven service: We build long-term partnerships by learning how each business works, what matters to its team, and where technology can create better outcomes.
- Security-first thinking: Security is built into how we manage systems, support users, review risks, and guide technology decisions.
- Plain-English communication: We translate technical issues into clear, practical explanations so leaders can make informed decisions with confidence.
- Operational understanding: We look at how IT affects productivity, workflows, service delivery, and business continuity, not just the systems themselves.
Meet our team
Behind RBS IT is a leadership team that believes technology works best when it's paired with strong service, clear communication, and genuine care for the people using it.
Alex
President & CEO
Tarek
Director of Engineering
Lessie
Director of Finance
Alex
President & CEO
Alex believes technology should make difficult things possible, not create new obstacles for the people trying to get work done. His background in customer service and passion for technology shaped the foundation of RBS IT: strong technical solutions delivered with an equally strong commitment to the client experience.
That belief continues to guide the company today. Whether a client needs help with a single broken device or a larger business technology challenge, Alex’s focus remains the same; provide the right solution, communicate clearly, and deliver the level of service people should expect from a trusted managed service provider in Wichita, KS.
Tarek
Director of Engineering
Tarek has more than a decade of IT experience across troubleshooting, network support, systems management, and technology projects. As Director of Engineering, he leads the team responsible for supporting and improving the technology environments our clients depend on every day.
What makes Tarek’s approach especially valuable is his ability to make technical issues easier to understand. By translating complex engineering concepts into everyday language, he ensures clients walk away with practical, easy-to-implement solutions. His leadership reflects what businesses should expect from an MSP in Wichita: skilled technical support, thoughtful guidance, and accountability.
Lessie
Director of Finance
Lessie has been part of RBS IT for more than 10 years and plays an important role in keeping the company organized, productive, and financially healthy. Her work behind the scenes supports the structure and stability that allow our team to serve clients well.
Her leadership reflects one of RBS IT’s core beliefs: strong service starts with strong operations. By keeping the business running with discipline and care, Lessie helps create the consistency clients rely on from a trusted MSP for Wichita businesses.
Work with an IT partner who understands your business
As your managed service provider in Wichita, we deliver strategic guidance, responsive service, and security-first solutions built around the way your business actually operates.